How to Configure a Day of the Week Time Frame in the TeleCloud Portal

Follow these easy steps below:

Step 1: Open the Time Frames Section
- From your TeleCloud portal home screen, click on the “Time Frames” tile.
- This will open the page where all your existing time frames are listed.

Step 2: Create a New Time Frame
- Click the red “Add Time Frame” button in the upper right-hand corner.
- A pop-up window will appear.

Step 3: Name Your Time Frame
- In the pop-up window, enter a name for your new time frame.
- Example: Business Hours.

Step 4: Select the Time Frame Type
- Under Time Frame Type, choose “Days of the Week.”
- A new tab labeled Days of the Week will appear, click into it.

Step 5: Choose the Days for Your Schedule
- Select the specific days this time frame should apply to (e.g., Monday through Friday).

Step 6: Set Your Start and End Times
- Define your business hours, for example, 8:00 a.m. to 5:00 p.m.
- If the schedule is the same for all selected days, click “Copy to All” to apply the same hours across each day.

Step 7: Adjust Individual Days (Optional)
- To make manual adjustments, click directly into the time field for any day you want to modify.
- Need multiple time ranges for one day? Click the green plus (+) icon to add additional time slots.

Step 8: Set the Recurrence
- At the bottom of the screen, select whether you want the time frame to recur weekly or use a custom recurrence that fits your business schedule.

Step 9: Save Your Time Frame
- When all details are set, click “Save.”
- Your new Day-of-the-Week Time Frame is now active and ready to use!

Need Help? If you have questions or run into any issues, contact TeleCloud Support.
Email: support@telecloud.net