![telecloud_logo_transparent-1.png]](https://knowledge.telecloud.net/hs-fs/hubfs/chub_backup/telecloud_logo_transparent-1.png?height=40&name=telecloud_logo_transparent-1.png){kind=logo}
Deepgram - Voicemail transcription
To enable voicemail transcription for an individual user in the NetSapiens Portal includes choosing the 3rd party provider (Deepgram)
- How can voicemail transcription be enabled for an individual user within the NetSapiens Portal, and where can this setting be accessed?
- What steps are involved in activating voicemail transcription for a specific user, starting from the Portal's navigation menu?
- On a per-user basis, what tab and fields should be selected to enable voicemail transcription, and what 3rd party provider is supported for this feature as of the provided information?
- When enabling voicemail transcription, what options are available for email notifications, and how can users access transcriptions beyond their email (Portal, Webphone, Mobile app)?
- What consideration should be made regarding the After Email Notification choice if a user desires the transcription to be accessible elsewhere and not just in their email?