![telecloud_logo_transparent-1.png]](https://knowledge.telecloud.net/hs-fs/hubfs/chub_backup/telecloud_logo_transparent-1.png?height=40&name=telecloud_logo_transparent-1.png){kind=logo}
Telecloud Connect
TeleCloud Connect, also known as Mondago Nava, revolutionizes call management with desktop convenience. Streamlining call controls, it offers easy log
- What is Mondago Nava, known as TeleCloud Connect, and how does it enhance call controls for users, particularly through desktop functionality?
- When launching TeleCloud Connect, what login credentials are required, and where can employees find their login information?
- Where can clients download TeleCloud Connect, and what is the recommended source for accessing this software?
- What is the access code for TeleCloud Connect, and when is it necessary to use this code during the installation or login process?
- In the event of login errors, what steps should employees take, and what are the possible reasons behind different error messages, including 'Forbidden'?
- Describe the significance of the TeleCloud Connect icon in the system tray, and what options are available when right-clicking on the icon?
- Which are the functions of the menu options available after right-clicking on the TeleCloud Connect icon?
- How can employees make calls using TeleCloud Connect, and where can they choose the preferred device for outgoing calls?
- Under the Configuration options, what settings can employees customize, and how can they manage devices and general preferences?
- How can clients access and view their call history using TeleCloud Connect?