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Knowledge Base
Headsets
Phone/ALGO Peplink troubleshooting
Telecloud Connect
Pangea Fax
Factory Reset
Phone Reboot
Company Directory
Call Forwarding
Simultaneous Ringing
MFA Feature
Advanced User Setting
Call Center Supervisor Settings
Call Queue SetUp
Telecloud Click
Deepgram - Call recording
Deepgram - Voicemail transcription
Print to Fax
Networking
Peplink
Polycom
Provisioning
TeleCloud Portal
Yealink
Reprovisioning
Cordless Phones
TFTP Recovery
Headsets
Mobile Apps
Headsets
For wireless Bluetooth connectivity with Desk and Mobile phones, what is the recommended headset, and what are the SKU options for both mono and stereo versions?
For a wireless headset with no dock and stereo-only configuration, what is the recommended option, and what is the SKU for this particular headset?
What headset is recommended for wireless Bluetooth/USB connectivity with Desk and Mobile phones, and what makes it unique in terms of configuration (mono or stereo) and SKU?
Provide details on the Yealink UH36 wired headset, including its compatibility, supported connections, and cost options.
What are the supported Yealink phone models for the recommended wired headsets, and what version should certain models be upgraded to for compatibility?
Explain the connectivity options for the Jabra Engage 75 wireless headset and highlight its unique features, including microphone technology and wireless range
What are the key features of the Jabra Evolve2 65 wireless headset, and how does it differ from the Jabra Engage 75 in terms of functionality and application?
For users looking for the most affordable option or for call centers, what is the recommended headset, and why is it suggested for these specific use cases?
What is the first step in pairing a Jabra headset for webphone use?
Which browser is recommended for using the Telecloud webphone with a Jabra headset?
What occurs when a new peripheral device is detected during webphone login?
How can you confirm that a Jabra headset is successfully paired in the Telecloud Webphone settings?
What message confirms a successful connection after selecting "CONNECT" for a paired device?
Where can you view and confirm the paired device for audio output in the Telecloud Webphone settings?
What happens if a Jabra headset is detected but chosen not to be paired during webphone use?
What is the expected behavior when a call comes in through the web phone to a Jabra headset?
How can a user accept an incoming call using a Jabra headset during web phone use?
What indicator does the Jabra headset use to show whether the user is active on a call or not?
How can Bluetooth be enabled on a Yealink phone to connect to devices like headsets, and what are the step-by-step instructions for this process?
What steps should be followed on a Yealink phone to connect it to a Bluetooth device, specifically highlighting the menu navigation and connection process?
Before pairing a Jabra headset with a Yealink phone, what precautions should be taken, and what steps ensure the proper activation of the headset for successful Bluetooth pairing?
For Polycom phones, how can the Bluetooth feature be accessed in the settings, and what specific steps are involved in turning on the Bluetooth radio for the purpose of linking a Bluetooth headset?
What are the step-by-step instructions for connecting a Bluetooth headset to a Polycom phone, including the necessary actions in Bluetooth settings, scanning, and finalizing the pairing process?