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      1. Knowledge Base
      2. Polycom
      • Phone/ALGO Peplink troubleshooting
      • Telecloud Connect
      • Pangea Fax
      • Factory Reset
      • Phone Reboot
      • Company Directory
      • Call Forwarding
      • Simultaneous Ringing
      • MFA Feature
      • Advanced User Setting
      • Call Center Supervisor Settings
      • Call Queue SetUp
      • Telecloud Click
      • Deepgram - Call recording
      • Deepgram - Voicemail transcription
      • Print to Fax
      • Networking
        • Peplink
      • Polycom
        • Provisioning
      • TeleCloud Portal
      • Yealink
        • Reprovisioning
        • Cordless Phones
        • TFTP Recovery
      • Headsets
      • Mobile Apps

      Polycom

      • How can I unblock the web GUI on a Polycom phone if it's provisioned and registered, and the web GUI is locked by default?
      • How can I retrieve the IP address of a Polycom phone during the provisioning process?
      • What is the URL to access the Polycom phone for provisioning, and how do I use it on a computer within the local network?
      • What is the default password for a defaulted Polycom phone during the login process, and how is it accessed?
      • How do I add a Polycom phone to the Portal inventory if it is not already added, and what information is needed for this step?
      • What steps are involved in configuring the Provisioning Server for a Polycom phone, and where can I find the relevant settings?
      • How can I save the changes made in the Provisioning Server settings for a Polycom phone, and what is the next recommended step in the process?
      • What action should be taken after saving the changes in the Provisioning Server settings, and why is it necessary?
      • What is the expected behavior after rebooting the Polycom phone, and how long does the auto-provisioning process typically take?

      Provisioning

      • What is the significance of setting the Boot Server to Custom + Opt66 during the Polycom phone provisioning process?
      • After applying the username and password in Settings/Auto Provision, what additional steps should be taken to confirm successful provisioning?
      • What should I do if the Polycom phone encounters issues during auto-provisioning or fails to register to the extension?
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