Pangea Fax

Pangea is our e-fax solution for our clients. Allowing for email to fax, Print to Fax, or logging in directly to the portal and sending a fax

• What is Pangea, and how does it serve as an eFax solution for clients?
• Can other eFax numbers be ported to Pangea?
• Where can users log into Pangea, and what are the login credentials?
• How long are faxes stored in Pangea, and what happens after that time?
• What steps are involved in troubleshooting outbound fax issues in Pangea?
• What is the purpose of the Fax Zero test fax in troubleshooting ATA issues?
• What information does the Reports section provide in Pangea?
• What should users check if inbound faxes are not being received despite successful delivery status in Pangea?
• In troubleshooting physical connections with the Pangea FAX ATA, when should replacing the FAX ATA be considered?
• Where should the Ethernet/Patch cable be connected in the Pangea FAX ATA, and why is the WAN LED's green light important?