initiate a Scheduled Call History Export from the portal
To initiate a Scheduled Call History Export, go to the Call History section, and then select "Scheduled Export."
Click on "Choose new export" and proceed to specify details such as the report frequency, email recipient, and extensions to track. After providing a name for the export, choose the frequency type (monthly, weekly, daily, or custom) and set up email notifications, including the email address of the requester. Additional options like keeping inbound, outbound, and headers, as well as selecting the format (Basic or standard), can be configured to customize the export.
