Options for incoming calls from the Telecloud Webphone
When you have an active call you can select from the following options:
- Mute so the other side can’t hear you
- Hold to put the call on hold
- Dial Pad to enter additional digits (works best with chrome)
- Add call lets you make a second call. Once you have two, you will have the option to swap between the two calls or press MERGE_CALLS to conference them together
- Switch Phone lets you switch to your desk phone if you have one
- Contacts displays your contact list and lets you make a second call by clicking one
- More – Record Call lets you do call recording on-demand if enabled
- More – Hide Call will switch you back to the main view