- Knowledge Base
- MFA Feature
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Phone/ALGO Peplink troubleshooting
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Telecloud Connect
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Pangea Fax
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Factory Reset
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Phone Reboot
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Company Directory
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Call Forwarding
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Simultaneous Ringing
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MFA Feature
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Advanced User Setting
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Call Center Supervisor Settings
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Call Queue SetUp
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Telecloud Click
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Deepgram - Call recording
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Deepgram - Voicemail transcription
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Print to Fax
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Networking
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Polycom
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TeleCloud Portal
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Yealink
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Headsets
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Mobile Apps
What is the difference in the navigation for basic user profiles and other users during the Google Authenticator setup in TeleCloud?
Difference on profile while using Google Authenticator
Basic user profiles initially see the "PROFILE" option, while other users see "ACCOUNT." The latter needs to select "ACCOUNT" first and then repeat the process to access their "PROFILE."