- Knowledge Base
- TeleCloud Portal
-
Phone/ALGO Peplink troubleshooting
-
Telecloud Connect
-
Pangea Fax
-
Factory Reset
-
Phone Reboot
-
Company Directory
-
Call Forwarding
-
Simultaneous Ringing
-
MFA Feature
-
Advanced User Setting
-
Call Center Supervisor Settings
-
Call Queue SetUp
-
Telecloud Click
-
Deepgram - Call recording
-
Deepgram - Voicemail transcription
-
Print to Fax
-
Networking
-
Polycom
-
TeleCloud Portal
-
Yealink
-
Headsets
-
Mobile Apps
Where can users access call recordings with transcriptions, and how are transcriptions displayed?
Access recordings in call history
Users can access call recordings with transcriptions in the call history. Transcriptions are displayed on the right side of the call history, accompanied by timestamps.